Everything with Sahara Air Conditioning was excellent. I haven't had to make any service calls yet, because the unit is new, so my experience is all in sales and installation. I expect their service personnel to be terrific. They were recommended to me by a neighbor.
It all went perfectly. I actually had a bad experience with my previous unit, so that I was essentially replacing a new unit with another new unit. The service from Sahara was excellent. They helped me throughout the whole process. I know that I have the best heat pump on my roof.
The AC is fantastic. It is 105 degrees outside, and it can even shut itself off once in awhile. I have had 4 units on my roof, and this is the best unit ever. They found a lot of mistakes from the prior installation, including errors in the ducts. I had been freezing in the winter and sweltering in the summer, it was horrible, so the mistakes made sense.
It was excellent and easy to work with them. They were knowledgeable and explained things perfectly. I know about AC units so it was an easy sell. They had exactly what I wanted, and it worked out well. They stand behind their work.