I decided to treat myself to a nice facial and some relaxation. I tried Sage because the prices seemed decent, and they had a 10% coupon on their website, which by the way has expired 6 months ago. I called to make an appointment and asked if I could use their online coupon, and the lady said, "No problem, I'll take care of you!" Wow, I thought this place had great customer service, and the lady (Lana) who talked to me over the phone was also going to be doing my treatment. I got there for my 1 o'clock appointment, and Lana was running half an hour late. She told me that she was sorry and again, "I'll take good care of you!" The treatment started out okay. Lana asked me what I did for a living. I told her, and then for the next hour, while I wanted some peace and quiet, she bragged about her three children to me, how they were ASB presidents, where they went to college, and basically went through all their trials and tribulations. I got no peace and quiet AT ALL. When I thought I was about to get to relax, she started to mention everyone in her family that was a doctor or dentist. It's great to brag and all, but I really didn't care about any of this stuff. FINALLY, after she applied a facial mask, she told me she would leave the room for 15 minutes. I thought finally, some relaxation time. She placed her timer right next to my ear and for the entire 15 minutes, all I could hear was the ticking of the clock. TICK TICK TICK! After the treatment, I thought well, at least I got a facial and at the very at least, it was still value because there was a 10% coupon. I pulled out the coupon I had printed off their website and then she started to yell at me telling me the coupon had expired. She made a HUGE fuss over the coupon and told me that she had really tried hard to do a good job. At the very end of my treatment, all I had was a huge headache. It was a horrible experience and I would not go back there again.
Pros: Decor was nice
Cons: The service & the experience!