Let me start by saying, this "company" does not know what they are doing. It was a very frustrating process to say the least. I had requested their services back in 2003. Seems that some of the pieces of equipment I received were already opened or looked as if they have been used. The installers were apparently hacks as well. They left holes in my wall where a lcd tv was mounted, and never cleaned up their mess. Safe and Sound never returns my calls. I have spoken with many other customers of theirs and found they have had similar problems with this company. I would recommend not this company at all.
Pros: Smooth talkers. Know how to get you to buy from them. I was fooled.
Cons: Awful service, second hand products. Not knowledgeable