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Russell Watergardens - Redmond, WA - Reviews page 1 - Judysbook
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Russell Watergardens

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6848 NE 180th Ave NE
Redmond, WA 98052
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(425) 861-8187
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Russell Watergardens - Redmond, WA

Reviews

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Best

Probably like many folks planning on putting in a koi pond, I had picked out some pretty low cost fixtures from various online sources. \r \r Then I visited Russell Watergarden...

Worst

Made a verbal deal to do job at my house to build pond, then they backed out after learning I'd bought the hardware equipment already. i made plans for them to do job for month...

More than just solid products... 12/31/2010

Probably like many folks planning on putting in a koi pond, I had picked out some pretty low cost fixtures from various online sources. \r \r Then I visited Russell Watergardens and Koi. They patiently answered all of my rookie questions. They spent a ton of time with me, talking pros and cons, giving me things to think about, and showing me various implementations in their own gardens. \r \r As a result, I have purchased a complete system. I still have questions, and they're always helpful. They remember the details of what I'm planning, and even provided a complete schematic of the system, showing where all of the various components go, and which pieces connect them. \r \r It's really true that not all pond equipment is created equal. You can definitely spend a lot less on other equipment. If you're willing to take on the hassles of trying to mate mismatched components, getting service from an online retailer, and spending a lot more time maintaining your pond instead of enjoying it, then cheap may be the way to go. If you want to have a system you KNOW will work and is easy to maintain, and people you KNOW will stand behind you post-sale, head straight to Russell. more

We stand behind our products and services 2/16/2010

We manufacture the highest quality equipment and well known for outstanding ongoing support and service. We gave a proposal to this customer including proprietary equipment and labor. After design revisions he wanted labor only, and purchased lesser quality competing equipment elsewhere. Not all pond equipment is created equal. If we can't guarantee it, we won't install it to ensure the highest quality service, and value. P Russell more

Very cold business people 2/7/2010

Made a verbal deal to do job at my house to build pond, then they backed out after learning I'd bought the hardware equipment already. i made plans for them to do job for months, but they don't care and reniged after quoting the job out, and i've made plans to consruct , then when they learned they couldn't sell their equipment to me they grew quicky very very cold and swiftly bailed out on me, without disclosing that fact to me beforehand when giving me the job quote to begin with. I'm glad i didn't go with them now. They are greedy and watch your Ass Pros: nice gardens Cons: money hungry and greedy more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • The pond & water feature equipment, Koi & supply super store. Stroll the beautiful gardens and displays - get ideas for the perfect water feature in your landscape. Our proprietary filtration systems are specifically designed for easy cleaning and maintaining...

Editorial

  • Pond and water feature equipment, as well as Koi products are sold at this supply superstore in Redmond.

  • 9/25/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon - Sat, 9am - 6pm; Sun, 11am - 5pm
  • Payments:

    Visa, Cash, Master Card, American Express
  • Neighborhoods:

    Southeast Redmond

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