Great for the holidays
I was pleased with this modern hotel. My husband & I just spent the holidays here. Just some advise check the hotel's website for rates. I checked and the hotel tends to have special ones from time to time. The room was clean. Let's face it that's what most of us are looking for. The rooms aren't huge but comfortable, if traveling with children get a suite. The location is perfect during the holidays. Your in walking distance to everything. I didn't encounter snobish behavior but we spent our time out & about enjoying the city. When visiting don't depend on the concierge to make your reservations, do your research and reservations in advance. Remember it's NYC reservations for certain restaurants, theater tickets, ect disapear in the blink of an eye(especially during the holidays). So be open to their recomendations when your stuck and make the best of it.