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Roto-Rooter Plumbing & Drain Services - Providence, RI - Reviews page 1 - Judysbook

Roto-Rooter Plumbing & Drain Services

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1195 Broad Street
Providence, RI 02905
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(401) 228-1063
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Roto-Rooter Plumbing & Drain Services - Providence, RI
Roto-Rooter Plumbing & Drain Services - Providence, RI
Roto-Rooter Plumbing & Drain Services - Providence, RI
Roto-Rooter Plumbing & Drain Services - Providence, RI
Roto-Rooter Plumbing & Drain Services - Providence, RI
Roto-Rooter Plumbing & Drain Services - Providence, RI
Roto-Rooter Plumbing & Drain Services - Providence, RI

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Reviews

( 66 )
( 14 )
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Best

Upon discovering my basement sink had overflowed sewerage into my laundry room, I called Roto-Rooter, Providence at the recommendation of a friend who had previous experience with...

Worst

All reviews seem positive

Flush your troubles down the drain... 12/7/2011

Upon discovering my basement sink had overflowed sewerage into my laundry room, I called Roto-Rooter, Providence at the recommendation of a friend who had previous experience with the company at a large, institutional emergency. Not only did Jim H. the plumber arrive within the hour, he turned a stressful, disgusting situation into one of humor and relief. Jim had the experience and all the equipment needed to access my sewer main. He was able to videoscope the pipes to quickly identify exactly what and where the problem was. His video survey took the guesswork out of the solution needed to correct the clog and revealed another potential problem with the main corroding through the foundation. Jim cleared the clog, cleaned up, and was genuinely interested in helping me understand the problem -all within a couple of hours. Because of Jim H.'s competence and professionalism, I will recommend Roto-Rooter to all for their great value, service, and excellence. I plan to call on them to replace the main entering the house; I have 100% confidence i the company. Roto-Rooter flushed my troubles down the drain! Lol! more

Drain clog at an inopportune time 11/20/2011

Had a Saturday emergecy drain clog, in the kitchen sink, four days before Thanksgiving. We were up to our ears cooking special soup and cranberry relish. Overnight guests expected, and we are doing the big dinner. Called Roto-Rooter, they arrived on the early side of the window we were given, within 2 hours of my call. The service was thorough. Problem solved, got some advice about ongoing maintenance of my drains, and also got a quote for upgrade to the area of the problem (in this old house, which has lead, galvanized, copper and PVC drain pipes all in the same area below our kitchen and half bath). The technician was knowledgeable, neat and clean, and thorough. more

Super Job! 11/9/2011

Did a wonderful job. Very professional. Great price. Even cleaned up the mess after the job was done. Would recommend. Laura more

Roto-Rooters Plumbers 10/10/11 10/10/2011

My husband and I live in Warwick, RI and we called Roto-Rooter because we had an issue with our kitchen sink. The plumber came over quickly and fixed our sink quickley. I would recommend Roto-Rooter. more

Roto-Rooter Plumbers 9/1/2011 9/19/2011

I called up Roto-Roter in Providence a couple of weeks ago and the plumber they had sent out did a fantastic job. I would recommend Roto-Roter to anyone with a plumbing issue or any type of household issue. Thanks again Roto-Roter!!!! more

Roto-Rooter Plumbers 9/15/11 date of service 9/15/2011

I called roto rooter Providence today and they responded to my problem in less than an hour! The plumber, Ann, was knowledgeable, friendly, and fixed my problem accurately and without any mess left behind. I would reccomend her to a friend! more

Satisfied Preacher 9/14/2011

Today I had a problem with a back up in my cellar. I called Roto Rooter and the person was so helpful and promised to have some one at my house within the hour. The person was there on time worked from 4:00 p.m. until 10:00 pm because my drains were in such bad shape. I was amazed at how courteous and dedicated these two men were. I tried to tip them and they would not take my money. I will rave about Roto Rooter the rest of my days. Keep up the good work. more

Roto_Rooter Plumbers 9/13/2011

I was very impressed with the service I received. The employees were on time, they were professional and did an exemplerary job. I would gladly recommend them to anyone who needed a plumber. Thanks for a job well done. Have a great day, Marie more

Problem Solved! 9/13/2011

When I first called Roto Rooter I had a big emergency on my hands, I was leaving town and my tenant called to tell me his sink over flowed flooding his kitchen! I had to be out of town in 4 hours and was pressed for time and a solution. Terry arrived with in a hour of me calling and was able to figure out the problem and he even had all the tools needed to fix the issue right with him! Saving me time and stress! Terry explained to me the issue and was able to offer what I felt was a great price to not only fix the problem but fix it in a manner that would prevent any future issues like that. I have called them in the past and would definitely call them again in the future! Thanks Victor more

Roto-Rooter Plumbing & Drain Services 9/8/2011

The Roto-Rooter servicemen were prompt, courteous, and kept their work area clean. They did a good job explaining what was wrong, showed us the problem and fixed it in a timely manner more

Great Customer Service from Providence Plumber! 9/7/2011

I love that Roto-Rooter calls to say when the technician is expected so I don't have to wait around. They called twice after I booked the appointment - once to give an estimated time of arrival and aother for when the tech was heading over. These calls went to my cell and the operator encouraged me to get errands done and they would keep me posted as to when to be home. Chris, Service Tech #7431 was friendly and knowledgeable. He took care of the problem and also inspected my home for any other concerns. I'd be pleased if he were sent the next time I need service. more

Roto-Rooter plumbers 9/8/11 9/7/2011

Jay our technician was very pleasant. Explained everything we saw from the camera fishing through the pipes. more

prompt courteous service 8/20/2011

The plumber showed up on time and was very pleasant. He installed the new garbage disposal and set me up with an electrician to complete the switch. more

Roto-Rooter Plumbers 8/11/11 8/11/2011

Prompt and professional plumber service in Providence, RI. Technician (Chris) spent the time necessary to get a challenging job done (multiple attempts and some fancy finesse). Would call them again and would highly recommend to a friend. more

Great to have a licensed plumber 8/8/2011

We called and they came within the hour. We had Chris #7431 as our technician who was very knowledgeable, helpful, and professional. He devised an innovative idea for our washer and dryer installation, and was extremely good at finding a solution to our sewage issues!! The prompt service was exceptional however they were a little on the pricey side, hence the 3 star rating. If you have an urgent plumbing problem then these are the guys to call! more

Professional Plumbing Service 7/16/2011

Wilson #728 was professional and friendly from the minute I opened the door. He was prompt too! We talked about my issue, he offered me additional services, and we settled easily on the focus for the visit. He corrected my problem with ease and was tidy and respectful of my home. I will, of course, call them next time I need a plumber. more

Excellent service 7/14/2011

They came to our house quickly and were fantastic. They fixed a bathroom sink and the washing machine drain in our very old house. Our house is not easy to work with and they went out of their way to fix things! I would call them again in a second! Louie and Anna were very personable too. more

Very good experience 7/14/2011

After dinner last night, our kitchen sink drain/ disposal clogged. As an "all-thumbs" handyman, I tried plunging and then, attempted to clear the drain trap while my wife stood with the phonebook and the Roto-Rooter number. At 7:30, after a fruitless hour of being the inept home handyman, I called the number. The person answering the phone was very cordial, took all of my info down and told me that a tech would call me in the 8pm -10pm window. He would give me a half hour heads up that he was enroute. At exactly 8pm, the phone rang and I was told that my tech was enroute. Like clockwork, he arrived at 8:30pm. A very polite gentleman named Jim (tech #1876) came to the door, introduced himself, and checked out my problem. He diagnosed the issue as a soap or grease buildup that had clogged the pipe that fed into the main drain line. He then broke the extra bad news that the company charge to fix this was $359.00. However, he informed me that I could download a $40 coupon from the company website to help soften the blow. Jim's service and knowledge were excellent. He cleared up the problem, cleaned up the area where he used his equipment and was finished in about 2hours. This was the best experience that I've had over the years with this company. If only the price was a little more reasonable.... more

Roto-Rooter Plumbers 06/14/2011 6/14/2011

Excellent service in Providence. Fast turn around time and fast arrival time (someone was here within an hour). The plumber was knowledgeable and helpful regarding possible future problems. more

Excellent service, fast, friendly, and knowledgeable 5/19/2011

My kitchen sink has been plugged for days. I tried to use a variety of products, but despite of my attempts, I still couldn't get it to work. Today, I dialed up Roto-Rooter in Providence, RI. I spoke to the costumer service rep on the phone, and request their assistance. To my surprise, a friendly and knowledgeable plumber showed up within an hour. He evaluated my problem and gave me an honest estimate. I must say that it was pricier than I expected, but it was worth every penny. Not only was he very patient with my sink problems, he was also extremely courteous , offering to clean up the sink afterword. I had a $30 off coupon, but my printer did not work. He took the discount without any questions. Thanks for an awesome job! more
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Owner Message

  • Is your sewer backed up? Do you have a leaky faucet? Need a new showerhead? Do you have a clogged toilet or dishwasher? Does your water heater need to be replaced? Call Roto-Rooter, your neighborhood plumber in Providence. Depend on Roto-Rooter for all...

Editorial

  • Offering popular plumbing maintenance and repairs, as well as drain-cleaning and unclogging.

  • 9/29/2008 Provided by Citysearch

Additional information

  • Hours:

    Open and Available 24/7/365
  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    South Elmwood, Central Business District

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