Was told that they would call 30 to 40 minutes before arrival. Received a call saying that the plumber was running behind which was very good. However, right after that call, we received another call saying he was on his way and should be here in 30 to 40 minutes, after an hour we called back only to find out that he had gotten lost and should be to our house in 10 minutes. Plumber was very nice and helpful in explaining what our different options where in terms of unclogging our kitchen sink. He also asked about other areas of our house that could be affected by the clog. Price seemed high for the amount of work that was done. Overall the clog was fixed and we can use our sink again.
Pros: Very knowledgable and helpful
Cons: Discrepencies in time