From the moment we spoke to the dispatcher/appointment taker, we have been really happy that we called Roto-Rooter this week because we had two earlier backups that just weren’t being solved with a plunger. E.J. came, right on schedule at our convenience, to make sure that everything for the commode was working well, and cleaned the fresh water jets to improve the system. He then gave us some excellent advice about updating the innards of the toilet, and we are happy that the new system he installed (at a discount for two systems!) will be more efficient, especially where water saving is concerned. E.J. could not have been nicer; what we appreciated most about the experience was not only the professionalism and kind manner of this Roto-Rooter service man, but also the updates he gave us as he was working in both of our bathrooms. From start to finish, I can’t tell you how happy that we chose the Rotor-Rooter Service, which has been tried and true for decades.