I had an AMAZING experience with Roth Furs. Mr Roth was so kind and knowledgable about each and every item in his store. And very willing to let me take my time and show me so many options. Then the coat I loved was to big, and without any problems, he took care of it, with options for me to choose from. I have never bought a fur coat before, and when I do I will be a customer of Roth Furs. I feel very good about my investment!!!!