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Rosebuds Bridal & Tuxedo - Waterford, MI - Reviews page 1 - Judysbook

Rosebuds Bridal & Tuxedo

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7655 Highland Rd (at 1 Mile West of Airport Rd.)
Waterford, MI 48327
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(248) 666-3035
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Rosebuds Bridal & Tuxedo - Waterford, MI
Rosebuds Bridal & Tuxedo - Waterford, MI

Reviews

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Would not recommend! I paid for my wedding dress fitting and my mothers several months before the wedding. Our wedding was postponed so I called to pick up the dresses and ask ab...

Editorial review from Citysearch 6/22/2012

Would not recommend! I paid for my wedding dress fitting and my mothers several months before the wedding. Our wedding was postponed so I called to pick up the dresses and ask about a refund for the alterations. ""ROSE"" told me that my mothers dress was already altered and I had to pay for the alterations and claimed I never paid for my wedding dress to be altered! I didn't save to receipt so I couldn't prove I did. I ended up paying for my mothers dress twice and never got the $79 back for mine. Considering they still use index cards as their way of organization and order records, I am sure that I am not the first person this had happened to! more

HORRIBLE EXPERIENCE 5/1/2011

I found this establishment to be extremely rude, inflexible and not at all customer oriented. They ordered the wrong size dress; expected payment upon receipt of a dress in an unreasonably short period of time and were downright rude about it; and were not willing to accomodate a special arrangement I suggested as I live an hour away. In addition when I tried to respond to their message, they had a recording on their phone that was old and not applicable (referring to a snow storm that never hit!); and although it appeared I would be able to leave a message after a beep it then disconnected me. Upon explanation of these facts to the owner there was no apology or attempt to accomodate me; in fact she threatened me! There are plenty of dress shops in the detroit metro area that are much nicer in appearance, cleaner and eager to deliver a good customer experience. I would never support this store again. Incidently, I have never written a complaint to post to the internet before this experience . . . just sayin . . . . more
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