I visited the RoomStore showroom on Brittmore. This is a beautiful store. I was looking for a white leather chair. Frances helped me with my selection. She was very helpful and explained all of the warranties to me. She said there was a 10 percent off sale today and that closed the deal. She explained that I could pick up the chair myself or have it delivered for $69.00. I choose to pick it up myself. The warehouse was down the street at Clay and Brittmore. I backed my SUV to pick up the chair. When they unboxed it, it had a flaw on the back side of it. I asked for a second one. When they unboxed that one , the cushions on the arms were flat. They said they could fix it by sending a rep to steam it out. I took it home but I called them the next day and shared with them that I wasn't happy. Jessie told me to return it and they would swap it out. The third time was a charm. The third unboxed chair looked just like the show room one and I am so pleased with my purchase. Just remember to not leave the warehouse until you are completely happy with you purchase.
Pros: A lot to choose from and the staff was very helpful
Cons: Had to come back a second time