Roan Regency is one of a few well established jewelers in Chattanooga. I am not often in the market for jewelery, but the few times that I have used them they have provided excellent service. My first experience with them was having an antique ring resized. Another jewelery store actually referred me to them. When the size I asked them for was actually still too big, the resized the ring again, right away, at no additional cost. The staff is very knowledgeable and friendly and they pride themselves on serving their customers.