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Rogue Music - New York, NY - Reviews page 1 - Judysbook

Rogue Music

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220 W 30th St
New York, NY 10001
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(212) 629-3708
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Reviews

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( 2 )

Best

If you want to deal with knowledgable and experienced professionals..go to Rogue. I love everyone I have ever dealt with; especially the owner, Dick. \r \r What an amzing bunc...

Worst

DO NOT SHOP HERE! Rogue is TERRIBLE this place is a total chop shop run by the least knowledgeable, most dishonest and rudest bunch on the planet. After a bad repair experience th...

NEVER SHOP HERE 6/7/2011

DO NOT SHOP HERE! Rogue is TERRIBLE this place is a total chop shop run by the least knowledgeable, most dishonest and rudest bunch on the planet. After a bad repair experience that almost cost me $500 I decided to go back and support small business. Mistakes can happen. Wow! I was wrong. Rogue proves again you don't need any training or know how to sit behind a counter. They're just a confused and sloppy mess. Their techs are terrible. Their service is terrible. I've also seen them be super rude to minority shoppers. So, Rogue looses yet another customer due to incompetence and poor service. They don't even give you fair prices on your gear. Save a headache go to Sam Ash or Guitar Center or DBM... No wonder business is bad there more

Rogue Music ROCKS 12/3/2010

If you want to deal with knowledgable and experienced professionals..go to Rogue. I love everyone I have ever dealt with; especially the owner, Dick. \r \r What an amzing bunch.\r \r If you are not going to Rogue, you may as well be going to Sam Ash.\r \r more

This is probably the best store that I've ever set foot in.. 12/3/2010

and I've been to a lot of stores. Do you need a guitar? THEY HAVE THEM. Do you need a keyboard? THEY HAVE THEM. A microphone? Drum machine? Keyboard stand? THEY HAVE EVERYTHING. There has never been a time when I went to Rogue Music and they didn't have what I was looking for. The salesmen are very knowledgeable, friendly, literate and understanding of all the needs that I have as a musician. Another great part is that they are all musicians themselves, I've learned a lot from them. One of them is an amazing keyboard player with two CDs out, one is famous in New Zealand, one has a song that is currently #2 in Greece, etc! They not only fix instruments but iPhones too! I just go there and hang out, everyone else should too. Did I mention that they have a recording studio in the basement? Perfect! Love Rogue Music! more

Oh my Musician Goodness! 12/3/2010

So I may not know how to play an instrument, but Rogue Music rocks my world. Everytime I go there I feel like a kid in a candy store. Most definitely recommended for anybody that has a things for musicians. >^..^< Meeeowwwwwww! more

Bad experience with this place 1/21/2008

A couple years ago I took my synth to these guys for a minor repair. I told them I needed it back for a gig soon and I wouldn't leave it if they thought it would take long. They assured me the repair would be done that afternoon. I called the next day and it wasn't done. They were waiting on a part. I called a few days later, still not done, no part. I told them I would come in and pick up the synth and just bring it back some other time. I came in a few hours later and my synth was waiting for me at the counter. I opened the road case to look at it and noticed it was partly disassembled and missing several screws. I asked for the screws back. The guy who was working dug around in some bins and grabbed a few mismatched screws. I told him they weren't the right ones. He shrugged his shoulders and started helping other customers. I left in anger with my synth. Later I discovered some of the internal cables were unplugged. I plugged it back in and got it working but to this day it's still missing the original factory screws in the outer shell. It still ticks me off anytime I look at the back of my synth. Avoid this place like the plague. Pros: Some cool vintage gear on display Cons: Bad customer service more
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Additional information

  • Hours:

    sat, mon 11-6 tuesday thru friday 11-8
  • Payments:

    Visa
  • Neighborhoods:

    Chelsea, Midtown

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