ROCK BOTTOM MGMT SAYS: ""Customer is not right""
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If you are going here with with a party 4 or fewer, you should be fine. I HIGHLY recommend not coming here if you are a party larger than 8.
Service gets REALLY REALLY slow. Management prefers not to take reservations (between 6:30-9:00), yet forgets to train their employees to follow that policy as well. Had a group of friends show up for my 30th B-day party and the reservations made a week earlier were no longer
valid. Why? Don't know.
Plus, the discrepencies on the bill fell on death ears because management stood their ground even though there were over a dozen witnesses proving their error.
Go there if you're a small party. The employees are nice and friendly, but well trained on company policy. Can't same the same for their bosses'.
Pros: ambience, outdoor patio, TV Screens
Cons: service, bad management, really bad management
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