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Roche Bobois - Dallas, TX - Reviews page 1 - Judysbook

Roche Bobois

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5304 Alpha Rd
Dallas, TX 75240
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(972) 239-4430
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Home & Garden , Retail Shopping , Furniture

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Reviews

( 3 )
( 1 )
( 1 )
( 0 )
( 5 )

Best

Customer service was excellent and their staff was very friendly.

Worst

Bought furniture from them in September , yet to recieve delivery. The sales person, called and email probably five or six times before the sale. After I have her my credit card, ...

Horrible Service 2/22/2012

Bought furniture from them in September , yet to recieve delivery. The sales person, called and email probably five or six times before the sale. After I have her my credit card, does not even bother to respond emails. Forget about getting any updates. I think her name is lorraine munch .... Abbsolutely horrible... I hope these people are out of business soon... There are better places in Dallas than these guys. I would rather buy items from scott and cooner... more

Friendly 6/11/2011

Customer service was excellent and their staff was very friendly. more

Helpful 6/11/2011

Customer service was excellent and their staff was very friendly. more

Gorgeous Furniture! 6/6/2011

Gorgeous furniture, nice atmosphere, friendly sales people. more

Under New Management 3/1/2011

The store is now under a new manager who is familiar with the furniture industry and the specific lines carried by Roche Bobois. Let's give it another chance. more

Reflex Furniture 2/16/2011

Roche Bobois is a nice store and the sales people are very helpful. They do cary a brand of furniture by Reflex. This furniture is poorly made. The glass table I purchased fell apart not once, but twice. Reflex does not stand behind their product and now I am stuck. AVOID REFLEX FURNITURE AT ALL COST! more

Unbelievable Service 5/14/2010

Good: Product line. Bad: Terrible delivery, repeated dates missed, took more than a year to get complete delivery, sales people rude and surly. Other: Won't be shopping there again.. more

They aren't what they appear to be 1/28/2010

Good: Products are beautiful. Bad: Prices too high. Delivery is slow. Force you to pay for half up front, then the other half before delivery. If you don't like it, you are stuck. Don't have enough pieces in the showroom, so you can't really see the item you want - it's a crap shoot. They say things like "Your chair will look like this, but be shorter." You get the chair and it is not.. Improvements: They should stand behind their products. If they arrive and don't work out, you should be able to get your money back.. Other: They have in-house decorators who are supposed to be able to guide you. But, if the decorator makes an error, you are stuck. Their merchandise is too expensive not to have some kind of guarantee behind them.. more

Is it worth it 1/27/2010

I ordered table and four chairs more than a year ago. First table was warped and one chair smashed. Another 6 months wait. Second order, promised in November, now April. Totally unacceptable service. No return calls. more

European Style Furnitures 8/4/2005

If you're seeking manufacturers experienced in manufacturing European style furnitures both in 100% solid wood, hardwood I. E. Oak, walnut, cherry and pine in contemporary models only, no antics or national models, try Roche Bobois. It's totally different style from all the American furniture manufacturers you have ever seen. Light color with impressive design make it stand out of the others. The only thing I don't feel comfortable with is their price. Maybe I can buy one furniture from them every 3 months more
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