I ordered over the internet. They didn't write the card correctly - paraphrased and misspelled. I called, and the guy who answered said that they could deliver a corrected card the next day. Ten minutes later, the manager calls me and whines at me until she has convinced me that they couldn't write the card correctly with any amount of effort, so I tell her to do nothing. This place is an awesome argument against using local florists.
Cons: Service, Flowers