One of the original 1950s era windows on the west side of my home lost its insulation quality last fall and would fog up when the evening sun hit it. I called many window and glass companies in Spokane before I was told to try them. They apparently are the only company left in Spokane that will build the insulated windows needed in my home. The sales person was very considerate and explained what the procedure was going to be, the cost, the time frame, etc. When the installation finally occurred, there was a older man and a younger man who came to install it and I really liked the younger man who was very careful and mindful of what needed to be done. Finally, I could see the outside again. Very happy.