River Oaks Automotive Ctr

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3800 W Alabama Street
Houston, TX 77027

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(713) 627-2886
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River Oaks Automotive Ctr - Houston, TX
River Oaks Automotive Ctr - Houston, TX
River Oaks Automotive Ctr - Houston, TX
River Oaks Automotive Ctr - Houston, TX
River Oaks Automotive Ctr - Houston, TX
River Oaks Automotive Ctr - Houston, TX
Reviews
( 31 )
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( 3 )

Best

It is so nice to have a mechanic I can trust! They have work done when they say they will, if not before. I recommend River Oaks Automotive to all.

Worst

Don't go there. They repaired my brake disk that don't need to be repaired (20k miles on it). Confronting John with my complaint; he said we normally do that ... Also, charging...

Vince is the Best 3/19/2012

Vince is the best. I followed him from My Mechanic and won't go to anyone else. more

Another perfect car repair 3/6/2012

Another perfect car repair experience @ River Oaks Automotive from start to finish. Thanks guys! more

They're awesome! 2/28/2012

Every time I go to River Oaks Automotive I am treated like a VIP. I get great, honest service. They're awesome! more

Always been happy with the service 2/20/2012

I have brought my car here for the last 3 repairs and have always been happy with the service. I never had to take my car back right after they fixed it. more

WONDERFUL SERVICE 2/17/2012

WONDERFUL SERVICE! Will be back if I need to :) more

Guys couldn't have been nicer or easier to deal with. 2/6/2012

After taking my car elsewhere in town and having my headers screwed up trying to figure out what was wrong, Pete diagnosed the issue. This was the most inexpensive fix there was. Because of this I saved myself about $3500 that the other shop was trying to get me to pay, instead of $125 at River Oaks Auto. Thanks and the guys couldn't have been nicer or easier to deal with. more

Very good work on my car. 2/3/2012

Very good work on my car. I appreciate their diligence. more

Easy Experience 1/23/2012

John has always taken good care of me and makes my experience with ROAC easy. more

Thanks for your hard work. 1/17/2012

Another perfect car repair experience @ River Oaks Automotive from start to finish. Thanks for your hard work. more

Never met a nicer group of mechanics 1/9/2012

Never met a nicer group of mechanics. Thank you so much for fixing my car so quickly. more

Highly Recommended!!! 12/28/2011

I spoke to Vince to have my clutch changed and he gave me a very reasonable quote and warranty. When I picked it up, on time, Vince said that he was knocking $400 off the quoted price. When does that ever happen? This was my first time using River Oaks Automotive and it definitely won't be my last. Pete, John, Vince and the guys were extremely courteous and answered all of my extensive questions fully and politely...and I ask a lot of questions! Highly, highly recommended. more

Great service! 12/27/2011

Great service! River Oaks Automotive is my go to repair shop and where I get all my car repairs because they are always courteous and friendly very professional and informative! I would recommend them everyone! Thanks for everything! more

Absolutely Recommended 12/19/2011

River Oaks Automotive has been my service center for 15 years and has never disappointed. John goes above and beyond in customer service. They are absolutely recommended. more

Thanks for all the help! 12/15/2011

I loved the way they took the time to explain things so well without me having to ask a million and one questions! I was treated like a lady, but not as if I shouldn't be there because I am a woman. Very refreshing, and I am thankful to you all for that. more

This is a dishonest auto shop. 12/9/2011

Don't go there. They repaired my brake disk that don't need to be repaired (20k miles on it). Confronting John with my complaint; he said we normally do that ... Also, charging $200 labor for 2 hours of work. Do not perform the task written on their bill, e.g. service computer. They lost a customer. more

Epic! 12/2/2011

I have an '02 Porsche Turbo that was having some issues with boost. After taking it to the another place in town and having my headers screwed up trying to figure out what was wrong, Pete diagnosed that the Diverter Valves were the issue. This was the most inexpensive fix there was. Because of this I saved myself about $3500 that the other shop was trying to get me to pay, instead of $125 at River Oaks Auto. Thanks and the guys couldn't have been nicer or easier to deal with. more

A very good neighborhood repair shop! 2/16/2011

My wife and I have patronized River Oaks Automotive Center for many years now with no complaints whatsoever. Whether its a simple state inspection or finding that troublesome ""intermittent"" problem, ROAC can do it all. I have taken a wide variety of cars& SUV's to them over the years and I have yet to present them something they couldn't fix. They always call with an estimate before they perform any work on my vehicle and there are no surprises when I do arrive to pick it up. ROAC is very good at estimating how much time my auto repair will take. Only once in all the years I have been going have they missed there time estimated for when my car would be ready. While I am there they treat my with courtesy & respect by listening to what I have to say. Lastly I haven't had to bring my vehicle back to them again for repeated fixing or diagnosis. This is a great business that happens to be located very near where I live. They have done right by my wife & I for many years now and I hope to be able to continue to do future business with them should the need arises. more

Great Service 2/10/2011

I was having some issues with my F-250 in the steering so I took to a place my friend recommended, River Oaks Automotive. Pete was the guy that helped me and jumped in my truck and took it for a test drive. he immediately knew what was wrong, weak tie rod ends. Next thing you know he was on the phone ordering some new parts that arrived about an hour later, and were installed in a few minutes. Truck drives straight and tracks true now. Thanks for the service over there guys. It's much appreciated. more

Dishonest and untrustworthy - ""John"" tried to scam me 2/9/2011

I came into River Oaks Automotive for a state inspection bc it is very close to where I live. They told me I failed the inspection bc my brake lights would not come on. He told me the issue was probably related to the gearshift being stuck as well. He told me they would have a mechanic look at it and he ""doubted"" it would be a simple fix. One quick search on Google told me the problem was the stoplight switch under the pedal. ""John"" gave me a call to tell me that indeed the problem was the stoplight switch. He told me the cost of the inspection was 39.99 and the cost to replace the stoplight switch was 150 before tax. The part can be found on the internet for less than 10 dollars and 23 dollars retail. I went up there to tell John that I would take my car somewhere else bc that estimate was totally ridiculous. He then told me there was a 50 dollar checkout fee. He told me about how the mechanic had to go so deep into the vehicle to reach the problem. Thank goodness I did my research, because I countered right away that the part was under the pedal and there was nothing he had to take apart to reach it. Lo and behold, he grudgingly waived the fee. Update: The owner of the shop called me to apologize and make amends. He was friendly and conciliatory. Obviously the owner of this business cares about customer service. more

Reputable and Honest Automotive Repair Shop 8/5/2010

This shop has been around for over 14 years. It is a full service shop that performs honest work at the best price. The owner is current ASE Master Certified and the technicians are also current ASE Certified. The Better Bus Bureau has awarded River Oaks Automotive Center the Gold Star Award 7 years in a row and AAA Approved Auto Repair has awarded them 100% Customer Service Satisfaction 4 years in a row. The certificates decorated on the walls show the extensive schooling and factory training earned throughout the years. The shop is clean and friendly. They service all makes and models and shuttle service is even available. They are dedicated to high quality repairs done right the first time with pride and precision! I will always take my vehicles to River Oaks Automotive Center. more
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Additional information
  • Hours: Mon. - Fri. 7:30am - 6pm;Sat. - Sun. CLOSED
  • Neighborhoods: Central, Greenway/ Upper Kirby
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