I have been a Rick's Hi-Tech Auto customer for more years than I care to admit publicly. I have taken a variety of cars to Rick's from foreign to domestic, work vehicles to pleasure. My parents and children take their cars to Rick's as well. I have had inspections, brakes, tires, A/C, unexplained noises...the full gambit of auto services needs. I have not always liked to pay the price of repairs but I HAVE always received knowledgeable diagnoses, excellent care and friendly service. Even though he has no obligation to do so, Rick has provided a loaner car if the repair required me to be without a vehicle for a lengthy time. Rick supports the Katy community giving back to the schools through ads and team support and participates in the FFA Livestock Show. Rick goes the extra mile for his customers often staying after hours or meeting them in the middle of the night in an effort to make having an auto repair less of a hassle for them. Rick makes car care personal!