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Rick Woodson Honda - Roanoke, VA - Reviews page 1 - Judysbook

Rick Woodson Honda

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3311 Peters Creek Rd NW
Roanoke, VA 24019
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(540) 366-0888
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I was looking for a new Civic so I thought I'd try Rick Woodson.As soon as I got out of my car to look around a salesman named Charlie asked if I needed help.He was rude and didnt...

Editorial review from Citysearch 12/28/2013

The most unethical service department of any dealership in the valley. My 79 year old father took his 1999 Accord in for a ""free"" state inspection. At that time the car was in perfect mechanical condition with around 100,000 miles. Technician rejected the car for cracked engine mounts, according to the Va. state police this is not on the list for inspection and certainly not cause for rejection. My father agreed to have the repairs made, after picking up the car he did not get 5 miles from the dealership when the check engine light came on and the transmission started slipping. After returning to the dealership and inspecting the car they stated the transmission needed rebuilding. Remember this was a perfectly functioning car prior to the state inspection. No attempt was made by the dealership to take ownership of these issues and my father is left with a malfunctioning car. Sad part is this is the second time the dealer taken advantage of an elderly man. My father also had a ""free"" state inspection done on his 2003 Oddessy van and was threatened with rejection for cracked engine mounts. I have been using Rick Woodson myself for 17 years. We purchased two Accords and put 250,000 plus miles on both and servicing was done exclusively by Rick Woodson and must say the quality of service has deteriorated. In the future I will be buying from Duncan.... more

Most horrible car buying experience of my life. 6/22/2008

I was looking for a new Civic so I thought I'd try Rick Woodson.As soon as I got out of my car to look around a salesman named Charlie asked if I needed help.He was rude and didnt seem interested in helping me at all.He knew very little about the cars,all he would tell me is...""Yeah this one's nice..""I made a very reasonable offer on one of the cars and he looked at me and said ""NO!Are you carzy?No we cant do that.""\r Then he began cursing me under his breathe.He kept working with me and got all of my information and I still have not received a call back from him.This reflects poorly on The Honda place as a whole.I will never even think about going there again! Cons: dont even think about haggling prices more
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