** UPDATE: 8.31.10. Was at Quiznos today and half a dozen people in there were commenting on what a filthy hole REO's RIBS is; worse and worse everyday. REO get a clue - the cars are thinning out. 25% the customers you had just two months ago. Find a hobby and close that place down. ***
This place really draws you in with that outdoor barbeque grill, but it all goes down from there.
The place is filthy. Congratulations, Mexican restaurant on about the SE 4000 block of Grand Ave, you are now the second dirtiest restaurant!
I mean the windows are coated with grease and film and so are the tables. We aren't talking about 24hr grease here, it is like it has never been cleaned since the Mexican restaurant folks left (who actually were 10x better) .
I had to battle a dozen flies for my meal. Don't sit next to a window! The people just outside were battling yellowjackets so I guess it could be worst.
OK, the service. The line was long, to the door or beyond. The cashier/order taker was absolutely worthless. We handed out menus in line ourselves!
This twit was actually chatting away with a coworker while people were waiting in line a half hour.
There is no placard/sign with the menu, only 8""x11"" paper menus. They are too inept to hand them down the line so people can pre-decide. To top it off, we finally get to the front, order away, and the airhead implies I was trying to steal the unconcealed cookie in my hand. lol.
I nicely said, no, the cookie jar is right here, please charge me for it. Then she added, ""they are not free you know."" A dollar cookie. Yes, I desperately wanted to steal the cookie while tipping $5 in the tip jar before she brought it up.
Then she literally tosses the 'number' pedestal table thingy at us and we find a table.
Then, the giant brut that cooks the meat comes in and bitches out the people in line for not having the common sense to just go get a table on their own and wait for a waitress! LOL. Pure comedy.
OK, the food. We order the $20 samplers and were expecting Fred Flintstone portions. More like a bird portion. Luckily we paid $3 each for a little stub of corn. It was like dried cardboard and THEY DON'T SERVE BEER to wash it down. Water or pop my friends, water or pop.
Do yourself a favor and go up one more block, hang a right and go to the Bamboo Grill/Hawaiian place. Food is great, people treat you like they appreciate you.
Or Quiznos even! At least those people won't have to worry about being smoked out for much longer, this place couldn't possibly be in business in six months.
You will have your sub sandwich ordered, paid for, eating, and digested before you even see your food at RIOs.
Pros: The Flies backed off just long enough for me to sit down
Cons: Service, food, smell, filthy tables, windows, frowns, flies