Renton Honda has absolutely the worst service I can imagine. A few years ago, I dropped off my civic for a 60k maintenance check. A few days later, my car overheated. I had to tow my car to Renton Honda and they told me when I had the maintenance check, someone forgot to close the valve and all my coolant leaked out. To pay $400 in exchange for to-be overheated car was quite pricey!!! I talked to the manager and he said "you have to understand. we're human and we make mistakes." If there are going to be mistakes like that, I might as well done the check myself and save $400. To top it off, when I tried to pick up my car after the fixed it, they couldn't find it. It took them almost an hour to find my car. ARGHH!
And the story continues..I took my car in for an oil change. When I picked up my car at the end of the day, I noticed my hood wasn't closed. I asked them to close my hood and they couldn't. It would not close completely and they said someone will come help me in 30 minutes. I have left my car there the whole day and no one noticed my hood wasn't completely closed. I threw a fit because I still haven't forgiven Honda for overheating my car. A guy immediately checked on my car. What happened was when the guy popped my hood, he twisted the handle and it didn't resume its position.
Ever since then, I take my car to Burien Honda. Haven't had problems with them yet.