We had reserved equipment to rent for 8 AM on a weekday. I called to confirm at 8 AM same day, and they told me that it was on its way to our shop. At 10 AM I received a call saying that I had to pay for the rental! At no time, either when I initially reserved the equipment or when I spoke with them only two hours prior did they mention it! I had a crew of people standing around for over 2 hours due to their poor service and communication! To top it off they thought I was being unreasonable by even complaining about it!!! Would NOT recommend!
Cons: Poor communication and customer service