I'm usually not a fan of the small, chain ""pack and mail"" type of places, but I was in a crunch about 5 months ago. I needed to mail out a package, but didn't have time to stand in line at the post office. I saw this place in a strip shopping center and thought, ""oh well, I guess I'll have to pay for the convienience today"". Ok, not only were they only a few CENTS more than the post office, but were very friendly, helpful and quick! I don't know how they stay in business because they aren't charging an arm and a leg like those ""other"" places do. Since that day, I have never gone anywhere else to mail or package anything. They are the best when it comes to customer service and cost. Thank goodness for Relay Mail!
Pros: Cost, convienience, customer service, location.....