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Relax the Back - Austin, TX - Reviews page 1 - Judysbook

Relax the Back

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9607 Research Blvd Ste 140
Austin, TX 78759
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(512) 342-2225
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Reviews

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Best

I have been buying from these guys for a few years now and they continually impress me with their knowledge of what's available in the marketplace, quality products at reasonable ...

Worst

Purchased product quit working after 60 days. They gave manufacturers' contact information and said I had to take up with them, because it was beyond 30 days.\r \r They don't s...

Avoid This Place 10/10/2011

Purchased product quit working after 60 days. They gave manufacturers' contact information and said I had to take up with them, because it was beyond 30 days.\r \r They don't stand behind their products, so you are better off buying online. more

Run like a family business - unmatched customer service and support/repairs 7/18/2007

I have been buying from these guys for a few years now and they continually impress me with their knowledge of what's available in the marketplace, quality products at reasonable prices, and excellent support.\r \r I've bought chairs, desks, and tempurpedic stuff from them. I had a comparable desk from a corporate supplier and it cost $7,000 but from Relax the Back it was $1,500. \r \r Beyond the purchase, their support is unmatched by any other national chain I've worked with. Over the course of a few years, at 2 different times I had a problem with a motorized desks (they move up and down for sitting or standing). They came out to my office to look at it and then when they determined that it needed to be shipped out for repairs they took it and returned it. I never had to pay a dime and it couldn't have been more convenient.\r \r Mostly I've dealt with Randy and Dave. They are really nice guys and make it feel like this is a family owned store and not a national chain. I don't usually write reviews, but after a recent excellent support experience I felt I needed to. Pros: Great Products, Reasonable Prices, Nice People, Excellent Service and Support more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Additional information

  • Hours:

    Mon. - Sat. 10am - 9pm;Sun. 12am - 6pm
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Gateway, North Burnet - Gateway

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