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Reiner's Fine Jewelry - The Wedding & Engagement Ring Specialists - Houston, TX - Reviews page 1 - Judysbook

Reiner's Fine Jewelry - The Wedding & Engagement Ring Specialists

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2210 Westheimer Rd
Houston, TX 77098
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(713) 714-5247
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Reiner's Fine Jewelry - The Wedding & Engagement Ring Specialists - Houston, TX
Reiner's Fine Jewelry - The Wedding & Engagement Ring Specialists - Houston, TX

Reviews

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Best

I have been looking for an engagement ring for quite some time, and going to contemporary jewelry stores (i.e., Zales, Tiffany's, or Jared) the service is not that great, their se...

Worst

I bent a prong on my diamond setting but was new to Houston and didn't know where to take my ring. So I checked out places on line, saw Reiner's had good ratings and a convenient ...

Editorial review from Citysearch 6/19/2013

I visited several jewelers while I was shopping for engagement rings, but I ultimately decided on Reiner's Fine Jewelry for several reasons. For one, their selection was fantastic. I didn't know much about diamonds at the time, but Steven gave me a quick and easy to understand tutorial which helped me select the perfect ring for my fiance. The level of customer service I received from Steven and Reiner's far exceeded what I received at other jewlery stores, which is why we plan on going back as we approach our wedding date to look for wedding bands. Steven was also very fair with his final sale price, as I was able to negotiate with him so that I could purchase the ring of my choosing that fit my budget. I would highly recommend Reiner's to anyone that is looking for quality work at a great price. more

Editorial review from Citysearch 1/8/2013

If you are looking for a personal jeweler with top notch beautiful merchandise and superb customer service, go see Steve Reiner! He was the first jeweler I visited when I began my quest for engagement rings. I was blown away by how beautiful his diamonds were. I wanted to buy from him that day, but I decided to continue to do my research for a about a year. After educating myself about what qualities make a diamond ""good"" and after visiting several other jewelers in Houston, I ended up right back where I started in the first place... Steve Reiner's Fine Jewelry. I personally highly recommend anyone who is in the market for engagement rings to check his place out! more

Editorial review from Citysearch 8/15/2012

By far the BEST!! I got engaged the day after Thanksgiving in 2010 and I remember when I began looking at rings. I had an idea of what I wanted but never found THE ring until I visited Reiner's. My husband's family has used Reiner's for many years so before we got engaged we went and I had the privilege of working with Steven Reiner. He was able to make my dream ring come true! Steven asked me what I had in mind and I described it as he drew it out and a few weeks later he had a wax of my ring made. I wish I could say it was exactly what I wanted it but it wasn?t. My husband, Will quickly realized that it was the way I described it because it came out exactly how I explained it to Steven. From there, Will and Steven took over. Steven was so incredibly patient and understanding when the first wax wasn?t exactly what I wanted and started completely over. The second wax was it and it was beautiful?even though it was blue wax! Will got to pick my center stone from four different stones after carefully looking at each of them through a microscope. Will proposed and at that point, I had only seen a blue wax without any diamonds. I could not believe my eyes, it was gorgeous!! The ring that was placed on my finger as my soul mate asked me to marry him was exactly what I wanted and so much more! A ring made specifically for me. Our first year anniversary was this past May and Will went to visit Steven again. This time?he made me beautiful diamond stud earrings. Simply elegant, timeless, and stunningly beautiful! Reiner?s is family owned and they truly treat everyone that walks through their door like family! more

Great customer service! 4/6/2012

I have been looking for an engagement ring for quite some time, and going to contemporary jewelry stores (i.e., Zales, Tiffany's, or Jared) the service is not that great, their selection is limited, and their staff seems to push their product a little to hard. At Reiner's they take their time to tell you every aspect about your ring, they have a huge selection to choose from, and they apply their knowledge and know-how to every detail. They assist you and make sure what you want is what you get. It's a family owned business and they treat their customers like family. Also, they believe that engagements are a special and crucial part of someones life, so they worked extra hard to make sure when you finally do decide on a ring that your smile can be seen a mile away. more

Great Service and Prices 11/16/2011

I shopped around Houston for my fiancee's engagement ring and am convinced that I received the best customer service and value for my money at Reiner's. Not only were they willing to work with me to create a custom ring, based only a picture, but Steven took the time every time I came in to discuss various diamonds and options available. It was also impressive that they were able to accurately size the ring to within 1/4 size only based on my fiancee's height, weight, and a picture on my phone. Having the ring adjusted after the fact was also quick and painless. Too many places wanted to sell a ring without getting to know my needs and interests, or without taking the time to be personable. Furthermore, many stores didn't have reputable certifications like the GIAs that Reiner's carried. Pricing around, I couldn't have done much better for what I ended up purchasing either. We will definitely be returning for our future jewelry needs! more

Great service to my family for two generations 11/10/2011

The Reiner family has been selling fine jewelry to my family for two generations. My father bought nearly every piece of jewelry for my mother from the store, including their wedding bands and her engagement ring. I remember going to the store with him every year since I was old enough to walk. When it came time for me to start buying jewelry, I of course went to the place I knew would treat me right. I've bought my fiance's engagement ring, wedding band, and other gifts from them. They always treat me with respect, never pressure me into something I cannot afford, and are willing to explain the value of each piece in detail. My fiance also bought my wedding band from them, driving all the way from Galveston because she knew they would treat her like family. I have recommended them to friends, and they have all become repeat customers. I recommend Reiner's to anyone who is looking for a jeweler you can trust. They have treated my family and friends to great customer service for two generations. Hopefully this tradition can continue for a third. more

Excellent quality and friendly advice 5/4/2011

Honest. Trustworthy. Accommodating. Personable. Friendly. Great time researching and understanding our purchases and we look forward to continued business:) more

HIGHLY RECOMMENDED!! 4/14/2011

I went to Reiner's based on the online reviews and was NOT disappointed!! What many people before me said about the service and jewelry were all true. I told Steven what I wanted the ring to look like and he not only listened to me, he delivered exactly what I asked for! As for the quality of the work, my fiancee told me if you put 1000 rings in front of her, she would have picked the ring that Steven and the Reiner's family helped me create for her. They also rushed the sizing for us and have happily helped with our questions about insurance, etc. It has been a great experience doing business with Reiner's! more

Great Family-based Jewelry Store! 3/22/2011

I spent a lot of time and patience searching jewelry stores in and around the Houston area. Upon arriving at Reiner's I was about out of patience. Their sales staff took the time to hear what I wanted, while offering insight into the craftsmanship, which aided in my selection. more

Great customer service 3/11/2011

My fiance and I went to Reiner's after reading the reviews on Citysearch. Steve was great to work with and he made sure to get the ring completed on time. We will be going back to Reiner's to get the wedding ring and band. more

Very Good Experience 1/12/2011

I read other reviews on this site before I went into Reiner?s and I have to agree that this is a top notch business. My fianc? and I were greeted promptly at the door and treated with dignity and respect. We did not know much about jewelry coming in and left with a wealth of knowledge and our wedding bands. The price was great and I spent less than I ever expected. I will go back here in the future and I recommend that you do as well. more

BEST CUSTOMER SERVICE IN TOWN!!! 10/15/2010

i didn't have much time to surprise my hubby with a new wedding band before our anniversary. Steven at Reiners calmed me down and told me he would get it delivered in time and I had no worries. This is after i called over 50 jewelers in the Houston area and was told it would take two weeks to a month to get the ring my husband had wanted. more

Best Service in Town 8/4/2010

I initially purchased my wife's engagement ring here, then our wedding bands, then some earrings, then a diamond necklace... and I'll probably be back this Christmas. The point is, the staff keeps you coming back by doing a great job in balancing price with quality. Earlier this year, I walked into Tiffany's a few weeks before Valentines Day, saw something I really liked, but couldn't afford. I went into Reiner's, explained the piece, and they were able to quote me a price on fabricating the same thing from scratch, at a STEEP discount to Tiffany's price. The necklace ended up being a higher quality and weight, looked very similar to the original concept but ended up being twice as many carrots. Reiner's is the best place to buy Jewelry in Houston! more

Professional Staff and a Wonderful Experience 6/29/2010

I could not be more happy with my decision to use Reiner's for the purchase of an engagement ring, and I will be a customer for many years to come. I came in knowing very little about diamonds and jewelry. Steven Reiner answered my preliminary questions promptly via e-mail, and we scheduled a visit where we designed a custom ring in about an hour. The entire Reiner's staff was very professional and helpful, and everything went perfectly. She was thrilled with the way the ring came out! Update: My wife and I were equally thrilled with the custom-designed wedding ring that matched the engagement ring mentioned above. Once again, the entire process was first class and reasonably priced, with the staff's primary focus being our 100% satisfaction at every step of the way. I just cannot say enough about what a perfect experience we had with our choice to work with Reiner's. Fantastic business! Pros: GIA -certified diamonds, knowledgeable and friendly service more

Best Jewelry Stor 6/14/2010

I have been dealing with Reiner's for over 30 years. I have always had a positive experience. We have sent many people to Reiner's and everyone has also had a great experience. My son-in-law went to two other stores before Reiner's. He liked the quality, professionalism, and price of Reiner's. I recommend everyone who wants fine jewelry to go to Reiner's Pros: friendly, honest, more

The Best in Houston! 6/8/2010

My fianc?e found Reiner's after we had visited all the cookie cutter stores. When we walked it we felt taken care of and listened to. The store is family owned and that is how we felt-like family. I told Lenny what I had always dreamed of in an engagement ring. He showed me those that met my exact description - then he showed us THE ONE! We looked at each other and we just KNEW. It was not the ring of my dreams it was BETTER. Now it is time to get his ring. This time Steven has led me along the path and we are about to go buy my fianc?e?s ring today! I will not shop for jewelry any place else in this city. This store is a gem in this city! Pros: Custom Service for each customer remarkable more

Best Jeweler in Houston 4/22/2010

I got both my engagement ring and wedding band, along with my fiance's band, at Reiner's and we had nothing but great experiences with them. As soon as we walked in we were helped, but never pressured to buy anything. Reiner's has a fantastic selection, and if you don't see what you want, they will custom make it for you. My rings were custom made, and are beautiful and excellent quality and were very reasonably priced. They were easily 30-40% cheaper than the same quality items at other establishments we looked at initially. They are very willing to work within your budget and the value is double the price, you don't find that very often! I will never use another jeweler and recommend Reiner's to everyone I know. Regardless of the type of jewelry you are looking for, Reiner's is the place to get it! Pros: Selection, Quality, Price, Excellent Customer Service Cons: Absolutely None more

Best custom jewelry store! 4/22/2010

Steven Reiner and his team are great to work with. Each person spent time with us and really helped us as we created our custom engagement ring. The ring is just stunning and I have received many complements on it. Two people recommended this store to me and they were absolutely right! This place has great service and their jewelry is breathtaking. I recommend it to anyone. Pros: Family-owned staff spend much time with me and my fiance Cons: Service was wonderful! more

Houston's Best Jeweler....Hand's Down! 4/21/2010

I had been referred to Reiner's previously by several people who had purchased items here. The service is exceptional, all the staff is well trained, and highly qualified in everything you need to find the perfect jewelry you are looking for. When working with Reiner's the price is very competitive, but extremely affordable, and as the cliche goes, ""It's worth every penny."" I will always recommend Reiner's in the future, and plan to continue doing business with them for years to come. Pros: Selection, Quality, Price, Customer Service more

Reiner's Works With You! 4/20/2010

My experience at Reiner's was fabulous! I got a good feeling about the place the minute I walked through the door. It's a small family owned business ran by good honest people who work with you to get the jewelry piece of your dreams. I happened to be shopping for engagement and wedding rings. The staff worked within my budget and I obtained rings that were above my budget as far as quality, yet was still in my budget price range. In other words, I got more value with less money. What more can you ask for? We are very happy with our purchase. Thanks Reiners! Pros: price, customer service, honest salesman more
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Owner Message

  • Reiner's Fine Jewelry has been serving the Houston area for over 68 years. We pride ourselves on giving you the service that you want and deserve. Our master jewelers will help you find the right item for that special occasion or your loved one. Reiner's...

Editorial

  • Propositional Phrases
    Reiner's Fine Jewelry store is a member of the Accredited Gemologist Association and with graduate gemologists on staff, this jeweler specializes in diamonds and...

  • 8/18/2003 Provided by Citysearch

Additional information

  • Hours:

    Monday To Friday From 10:00 AM To 06:00 PM Saturday From 10:00 AM To 05:00 PM
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Central, Afton Oaks/ River Oaks

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