After coming home to find my 1/4 inch trim uneven and layered on one side and not the other I returned to have another master stylist correct the problem. Mistake. The master stylists are supposedly one down from the top ranked stylists with Regis. One would assume they charge more, they have more experience, therefore the haircut should be above your average hair stylist.\r
Kelly, my second stylist absolutely butchered my hair, leaving me with a mullet/bi-cut type hair style. I will have to have it cut very short now just in order to repair any sense of style my hair once had. In addition to this, she insisted after cutting it, that it was my hair's fault(cowlicks/thicker in one section then the other) that the cut did not turn out like planned. The hair cut didn't turn out like planned because it wasn't what I asked for. I have been having my hair layered and styled for over 20 years and it's never been a problem to anyone else.\r
I would avoid this hair salon at all costs, and especially Tiffany, who can't cut layers evenly, and Kelly who will give you a nightmare of a hair cut. I will say the 1-800 number was very nice, and didn't mind refunding me my money for the haircut. If only they could refund me my dignity and my hair they took with them....\r
Pros: When your hair turns out horrible the refund process is a cinch!
Cons: Your hair turns out horrible.