Overpriced for the skill.
I specifically go to Regis because I have been a long time Regis customer in the Dayton Mall location. I moved to Cincinnati to get married and was making the 45min drive to the Dayton location to have my hair cut, but unfortunately my guy chuck no longer works there. Happily surprised to find out about this kenwood Regis location. Expecting the same level of skill and customer consideration as the last Regis. I've gone to this Regis 3 times each time thinking that my experience would be different/better than the last. I was sorely disappointed each time. I went ONE MORE TIME to a different stylist who looked like a girl who just graduated beauty school (Megan I believe was her name blonde short hair)
I was super nervous from the get go because I had shoulder length hair and wanted to rid myself of the dreadful bleached ends. Needing a Pixie hair cut (which I've had before for years at a time) I show her my old photo from when the Dayton location cut it. Looked at it once and started cutting, I know every stylist is different. But holy cow this hair cut wasn't even close. I know the process of getting a pixie cut but what she was doing felt so wrong. she said she does "the basic cut when its wet then texturize it when its dry". I asked her to fix around my ears because they were completely covered (she only did one side), the back is uneven upon further inspection at home , she cut my bangs slightly layered but then they flat-lined out. I mean flat line bangs on maybe a quarter of my forehead, she had no idea how to blend,at all, she asked me how to fix it? I paid the 20% tip as a courtesy because everybody has to make a living but everyday that I look in the mirror I regret ever paying $41 for this bad bowl cut. I left the salon with my hood up.
I'm no expert in any sense. But I am the customer, and unsatisfied one, I've never been angry or horrified enough to ever write a review. I cried in my car on the way home.
I'm having it fixed tomorrow.
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