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Regal Movieland 7 - Salem, OR - Reviews page 1 - Judysbook

Regal Movieland 7

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501 Marion Street NE
Salem, OR 97301
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(800) 326-3264
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Reviews

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Best

I have always preferred the Movieland 7 downtown to the other theaters because I always went there as a youth. But after trying the other locations at Lancaster Mall and further ...

Worst

Not too long ago this morning, I took my son to see Shrek iii at Movieland 7 theatre. I had looked fot the times that were listed in the Weekend in Statesman Journal. Well, we wai...

QUieter and less crowded than the other ttheaters in Salem. Great customer service! 12/17/2007

I have always preferred the Movieland 7 downtown to the other theaters because I always went there as a youth. But after trying the other locations at Lancaster Mall and further down Lancaster, I am even more loyal to Movieland. I recently had my son's birthday party there. They had an employee taking personal care of our party, taking and delivering our food orders, letting us choose our seating for the movie first, and showing us how the movie projector works. All of the kids had fun, and I liked NOT having to be in charge of everything--they set it up and cleaned it up. I appreciated their attention. I usually receive great customer service there--smiles and fresh popcorn. THe parkade is next to it for covered parking in the rain--got soaked parking in the "back 40" at the Mall. We can't afford to go to the movies very often, it is so expensive, so I am picky. Anyway--I like it there--and when my other son is a little older we will have his birthday there too. more

Regal Movieland 7 bad customer service!!!! 6/2/2007

Not too long ago this morning, I took my son to see Shrek iii at Movieland 7 theatre. I had looked fot the times that were listed in the Weekend in Statesman Journal. Well, we waited and waited. I then went to ask when the show was going to start. The guy said he'd call the manager. When the manager talked to me, he said they don't do business with Statesman Journal, but that is where I saw that it starts at 11am. I told him I wanted my money back. When I found my ticket, they would not refund it. I thought this was very poor customer service. I won't be returning there anytime soon, that's for sure. I had just been thinking that the remodeling was good and we'd start going there, because it's closer. Well, I tell you smiling and good customer service goes along ways with me. I couldn't believe that they wouldn't refund my money and they could tell I was there to see Shrek iii. A hint for Movieland Theatre7 Please take the times out of Weekend, if you aren't going to do business with them!!!!! Pros: bathrooms now downstairs looked like they remodeled the place. Cons: Very bad customer service!!!! more
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  • Neighborhoods:

    Central Area, Central Area (CAN-DO)

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