I have been to this movie theater many times, seeing countless number of movies. I have never experienced anything like the two other reviews have mentioned. Service is always helpful and prompt, and usually well-coordinated. There is the occasional flicker on the screen, but nothing major, just the occasional black spot in the corner, nothing that will utterly destroy your experience. I think's unfair to base a movie theater wholly on one thing that had happened to you there, especially when it seems as if it's a rather rare occurrence. Nothing like that had ever occurred to me in the seven years of me going there.
Pros: Large selection of movies, big screening rooms
Cons: Food can be a touch high, and film quality is sometimes bad.