My family and I have eaten at Refections on a few occasions and liked the food. Recently we were a group of 12 and made reservations to celebrate our parents 50th wedding aniversary. Four of us ordered prime rib which we all sent back, one other person ordered a steak which was entirely fat. The head waitress did come to our table and express her concern that we were unhappy with our food, but that was a far as it went. We will not be going back.