My agent had our names spelled incorrectly on the contract. Really! Clueless at best.
An addendum to exclude certain people from the contract (friends, 2 on honeymoon, out of the country) who'd expressed interest in the home before the listing took weeks to create. In comparison, our realtor in another contract added this to the original listing agreement. How long does it take to write 1 sentences and names provided?
We'd asked that certain plants from deceased family members be excluded from landscaping. While the agent could change something as important as correcting the spelling of our names she stated she could not add wording where there was a blank line for such - Exclusions. Again, 40+ years of buying and selling houses, this is the first real estate agent that has not been "able" to add an exclusion, cross something out, or make a change. Let alone, other agents have helped find what should be changed for the party they are representing and who is paying them.
While the agent encouraged us not to be in the house during a showing, after less than 4 days on the market we'd already had something stolen from the home. Maybe hidden "game trail cameras" and webcams are the route to go with who they let into our home.
Despite saying they are a full service broker they are not, no where near the service provided by others.
Agent was happy the potential buyer came up $15k. Duh, really, what we're looking at and what really matters is the offer price, not how much they came up from an initial low ball.
Asked for how many realtors came to the realtor open house. Asked again. 3 "that's pretty good". Right, were they Redfin agents? What firm? Don't want their names, just credible answers.
Why does everything we request addendum for friends, exclusion of plants from deceased family member, number of agents coming to realtor open house, etc. take repeated requests and weeks? Simple, this Redfin agent does not care.