Ok, so very long story short, my wife and I thought we found our dream home! Listed for $375,000 beautiful large yard, one story, 2,350 sqft, big master bath, etc. The home is in a rural area so I could commute to work but get away at the end of the day. After researching the pro's and con's of using Redfin, I decided to call up one of their agents, Sara, and explained that I had found a great home. She seemed very optimistic that things would go well so I gave her all my info and offer price and we submitted that day...and it got accepted! Sara had instructed me to put in an inspection contingency but what she didn't do....and I later found out she should have known, is include a septic contingency. A friends realtor later showed me the "Agent Version" of the listing which clearly identifies the home as being on septic. Sara did not pay attention to this and I did not make my inspector aware that the home is on septic. In fact, she wasn't even there for the inspection. It turns out the the tank and drainage area where in complete shambles. A week after moving in, we had to move out because the home and yard flooded with sewage. Our insurance is covering most of the damages and we are living with relatives. Total nightmare. Moral of the story is that the agent did not know or care about the property. She sat behind her desk and pushed papers. I feel now that if we had used a real broker, they would have paid more attention to our sale. Sara and her manager have never even apologized and don't even think they would claim responsibility! I saved like $2K but will have spent almost $30,000 before this is over. Horrible.