Our first visit to Red Robin Restaurant will definitely be our last! My family of four and I sat down and ordered our drinks and meals. Once the drinks came, my daughter noticed that there was a hair on the rim of my glass, stuck in the salt (yes, it was a margarita!). So, I returned the drink, and asked for another. When bringing my replacement drink, the waiter dropped his entire tray full of drinks and the glasses hit our table top and drink and GLASS went all over my son! The waiter was apologetic, as was the manager...but that's it! My husband took my son to the restroom and shook out the glass from his clothes. He was cut on the forehead, and the forearm. The waiter and manager were informed. When our bill came, there was no adjustment whatsoever. Nice customer service, huh?