I no longer bother calling anywhere else for my Chinese food. Is it 4-star dining? Not really. But CERTAINLY a couple steps above your typical greaseball Chinese takeout.
Eating in, the food is actually quite good. Whether they put less effort into the delivery or it inevitably loses something being transported in sealed plastic containers, I can't say. But I just want to point out that it's very, very good eating in. Eating out, it's (as said) much better than typical Chinese takeout, but you don't feel like you're eating from a restaurant per se.
You can order "off the menu," but be prepared for a struggle to explain exactly what it is you want. My girlfriend is vegetarian and always tries to order steamed tofu with a side of stringbeans, but no matter how many variations we echo back to them ("steamed bean curd with stringbeans" leads to "what sauce?" "No sauce" "...." "....") - we can never quite seem to find the "magic phrase" that they understand what she's asking for.
Other than that small phone difficulty, the place is great. Uncontroversial, solid bet for something better than typical takeout.