Earlier this week I dropped of a $100 pair of slacks in EXCELLENT condition. When I received them back the entire lining on the inside was COMPLETELY shredded! When I notified the owner of the situation she insisted that I brought them in that way. OMG! SERIOUSLY! Ruin my $100 pants and then tell me to my face I'm a liar! I have never been so irritated in my life, obviously customer service does NOT equal customer satisfaction. I would NEVER recommend this place to anyone, and anything I can possibly do to spread the word of their HORRIBLE service I will do with pleasure. Oh ya - on top of that a few months ago my father dropped off two full business suits worth $$$$$ and they were stolen with a bunch of other people's clothes, they did not refund him ANY MONEY, and they wanted to still charge him for the service!
Cons: Horrible service, ruin your clothes and tell you you're a liar.