To begin, i will admit, my car was in a bit of a state, not because it was necessarily dirty, but because i had been nominated to be DD one night, and the next day, of course you expect a little wear and tear on your car...i had heard good things about red carpet so i took my car there, and honestly, the people that i actually dealt with directly (ordering/paying), were friendly and weren't trying to sell you up to most expensive car wash...it was great. Then after waiting for a bit, i actually see my car and they did THE WORST job my poor car has ever experienced, i got ""the works"" package, and i do NOT recommend it to ANYONE, they did a horrible job of wiping down the interior...i still had dust and smudges everywhere on the windows and the radio area, and the outside of the car...good god! They left water on the car and it spotted all over the top, and either the people working on my car were just, not feeling the job, or the wax that they use is extrememly cheap, but, whatever the case, i had HUGE streak/smear looking things all over the car. HUGE! It looks like someone rubbed my car down with wax paper and just, left it like that...ugh. Also, they had closed the door with a towel wedged through it, and were unable to get the door open again for a good 3 min. because of this, i guess they figured the towel would stop it from shutting completely, but, instead it just wedged the door at a strange angle and got me even more upset to watch them try and pry the door open to get their towel out...\r
maybe i just went on a bad day, but, i never intend to take my car to this establishment again, and i will definately not be recommending it to people.
Pros: friendly customer servivce staff, not pushy when selling type of carwash, nice waiting area
Cons: either cheap wax or inexperienced washing crew = horrible job cleaning the car!!!