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Rc Willey - Henderson, NV - Reviews page 1 - Judysbook

Rc Willey

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20 N Stephanie St
Henderson, NV 89074
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(702) 856-8000
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Rc Willey - Henderson, NV
Rc Willey - Henderson, NV
Rc Willey - Henderson, NV

Reviews

( 4 )
( 9 )
( 2 )
( 1 )
( 9 )

Best

A while back I bought some furniture here and when it came it didn't fit through the door in my room (bummer). My sales man bent over backwards to make me another great deal, ref...

Worst

My experience here has been nothing but phone transfers, after phone transfer. I bought a large screen TV, a kitchen table, and living furniture all with cash. Needless to say, ...

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SO unhappy with being lied to! 11/29/2010

Went to the Stephanie Street Store on 11/27 (Saturday). Spoke extensively with salesman Eric Nielson on a television they had on sale. He was knowledgable and friendly, seemed to know his stuff. Towards the end of our conversation he told us that "the price was actually mismarked, the t.v. was on sale for $1,795 and not $1,999 as it said in the showroom." Great! My boyfriend and I wanted to take a day to talk it over before buying, and we asked if Eric would be in on Monday (the store is closed on Sundays). He said he would be. I asked Eric POINT BLANK to his face if the $1,795 price would be good on Monday when we came in to purchase the t.v., and he said it would! My boyfriend went to the store Monday afternoon 11/29 (today). Eric wasn't there, and he wanted to buy the t.v. and make sure Eric got the credit for the sale. Guess what? The price went up to over $2,200, the sale ended Saturday, and they won't honor the $1,795 price we were quoted! My boyfriend talked to someone who apparently called and spoke to somebody higher on the chain, and they won't budge. Hello, we were PROMISED, to OUR FACES, that the sale price would be honored if we came in and bought today! Either salesman Eric N. lied to us, or he didn't know the right answer. We would have purchased the t.v. on the spot Saturday if we had known the price would go up Monday. We don't know what happened, but we will NEVER purchase anything from RC WILLEY ever again. They just lost a $2,000+ sale from us (as we were going to also purchase a dvr at the same time). They have also lost countless business from any future purchases we would have made, as well as those from family, friends, and co-workers. Lying to your customers is generally not a good way to do business. more

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Rc Willey 8/9/2005

RC Willey Home Furnishings is a great store. They have a lot of good sales on the weekends. They even have free food to try and get you to come in. They have a great selection of furniture and they also have a pretty good electronics department. One Place, so many possibilities. more
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Owner Message

  • For over 70 years R.C. Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about...

Editorial

  • Home furnishings, exercise gear, appliances, electronics and seasonal equipment like outdoor grills and snowblowers for more than 70 years.

  • 8/16/2008 Provided by Citysearch

Additional information

  • Hours:

    Monday - Saturday 10:00am - 9:00pm Closed Sunday
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Gibson Springs

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