I called ray st Clair to put siding around my gutters and gave them my deposit using my credit card. Before I gave them the deposit, I had some questions for the salesman (dan sheehan) He REFUSED to return my calls! When I called the main office, I spoke with their receptionist (her favorite words are "I don't know"-I should have dumped them right then). Anyway, I set up a date for them to start work, and just like a lot of other people who gave a review, the day of work came and went, no call-no show. I called Carl the excuse man for st Clair and he told me his crews couldn't get another job done, so they would be passing the inconvenience on to me. Ok, buddy we'll do it next week....guess what? No call-no show 2nd week in a row, so by this point they were fired. I called Carl the excuse guy and he was still going on about how his crew still couldn't get the previous job done (how incompetent are these crews?). I basically told him to shove his excuses up his you-know-what and credit my card with the deposit. He told me I wouldn't be getting all of it and I told him he had better credit the whole thing. He said ok ill credit it all, so I said thank you and hung up. 10 minutes later I get a voice mail from Carl asking if they could dump off the shutters for $97. I called back and politely told them where they could put those shutters. If you're thinking of using ray st Clair, read all the bad reviews on here, and call a different roofer.