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Ray's Insta-Tune - Fallbrook, CA - Reviews page 1 - Judysbook

Ray's Insta-Tune

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212 E Alvarado St
Fallbrook, CA 92028
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(760) 728-8659
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews

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I called requesting the cost of a synthetic oil change for a 2010 Camaro. An Asian man hastily quotes $68.95 and states there's no wait and to come now. So I do. Within 10 minu...

Beware... Bait and Switch 9/24/2013

I called requesting the cost of a synthetic oil change for a 2010 Camaro. An Asian man hastily quotes $68.95 and states there's no wait and to come now. So I do. Within 10 minutes of dropping my car off, he says I have a different kind of oil filter and says add $10 more. I reluctantly agree but frustrated that I have to pay more. 20 minutes later he says my car took an extra quart of oil and to add another $10. What am I supposed to do at this point. I say OK but expressed my great disappointment considering I called specified my vehicle and he quoted a price. He claims he didn't know. I called his bluff. The Asian guy (says Oscar on his shirt) has worked there for 10 years plus. He knows cars and knows exactly what it takes for a 2010 Camaro. I walked out of there having paid $95 for an oil change. I know synthetic oil changes cost more, but that is out of control. I WILL NOT RETURN TO RAY'S INSTA-TUNE AGAIN. YOU BURNED A LOCAL CUSTOMER. Oscar pointed out to me I'm not paying anymore than anyone else, so I wouldn't think he was gouging me. That's not the point. I called requesting a quote, made it clear what car I have and he used the ploy of "yea yea $68.95, you come now, bay open, no wait" knowing what my car takes and would increase the costs once he got my car in the shop. That's bad business. more

Fast, affordable, and easy to deal with... 8/5/2005

This is a place to go to for a quick tune. It gets the car back to spec in no time flat. I like the fact that they give you a time table and actually stick to it. No stalling tactics or overpriced labor charges. They provide great auto work for low prices. Will definately go back again. more
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  • Neighborhoods:

    Fallbrook

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