At both locations, the staff is awesome. They all remember the name of regulars, what they order, etc. Ran is like a good friend, shrink and bartender for everyone. The other employees of this family business are just as great, also. As the other reviewers mentioned, he will make you a perfect cup no matter what it is you like - Chai, Mocha, plain coffee or some custom concoction...ask Ran for an FP for an over-the-top treat!
Pros: Awesome Service, Spectacular Product
Cons: Too many people go to, places like Starbucks, ...