I used them for my wedding a few years ago and everything went great. Definitely not the case for the second go around...I just recently hired them again for a shower I hosted and was extremely disappointed. They arrived 2 HOURS late plus they did not bring any silverware. When booking them, I paid extra for both of these things just to make sure the shower would look nice and go smooth. Ral knew he messed up, but instead of trying to make it up to the customer, he acted like he did nothing wrong. After the event, I had to call the caterer everyday for 3 weeks before getting any follow-up. I was finally reimbursed a small percentage of the money, but it was like pulling teeth to get a single dollar back from these guys. Extremely unprofessional. Food wasn't all that great either.
Pros: Assistant is nice
Cons: Unprofessional owner