From first meet to end result, I found great service the entire time. My stereo sounds awesome and there could be no substitute for simply doing it well. I did get a deal on the system and everything was neatly completed. I did not like the long wait to be helped due to low staffing in the front but it was seriously worth a bit of patience! Past 3 stores I have tried really pulled some stunts, installed the wrong equipment, etc. Radio Active Car Audio did nothing but exactly what they said they would and they did it better than I had anticipated. My low expectations from shops like this makes my review an honest one. They are usually 1 star or 5. I will do the remainder of my car stereo business at this location! I no longer will accept anything else. Thanks for a great sound system and taking the time to help me understand what I was purchasing! Job well done!!