This is not the place to take any animal you care about at all. I scheduled minor surgery for my dog, and instead of having the doctor meet me and tell me what was involved, the receptionist, rudely and impatiently, hurried through my questions without answering a single one. I asked about what they used for sedation. she said, ""ketamine, sometimes."" I asked if the do pre-surgical bloodwork. she said ""sometimes."" without even looking at my dog, and referring to her as a him (a minor misstep except it happened like 15 times and reveals a certain lack of engagement), she said my dog would be put in a ""holding room"" for three hours, until the doctor ""got around to her."" I asked if I could come back when the doctor had time, and talk to him myself. she said, ""no."" we left. sketchy!
Pros: I hear the doctor is nice, if he has time for clients
Cons: the receptionist does all the stuff doctors should be doing