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R E Barber Ford - Holland, MI - Reviews page 1 - Judysbook

R E Barber Ford

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640 E 8th St
Holland, MI 49423
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(616) 834-0571
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R E Barber Ford - Holland, MI
R E Barber Ford - Holland, MI
R E Barber Ford - Holland, MI

Reviews

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Best

I have bought my last 3 trucks from Pete Shearer at Barber Ford and have been very happy with the service and transactions. Pete does a great job of getting you the best deal pos...

Worst

When I picked up my 2006 Ford Explorer, the front bumper cover was cracked. No one knew how it happened but they agreed to fix it. I picked up the vehicle a week later. A few d...

Unacceptable Customer Service 6/18/2008

When I picked up my 2006 Ford Explorer, the front bumper cover was cracked. No one knew how it happened but they agreed to fix it. I picked up the vehicle a week later. A few days later, the paint started to bubble where the repair was done. I brought it back to diagnose the problem and to set up an appointment to get it repaired. THIS HAPPENED 5 TIMES. Time does not grow on trees nor does gas. In all, I honestly have approximately 6 hours of my time and driven 250 miles having to go back and forth so that they can get it right. Barber has admitted that they tried to fix it the "cheaper route" instead of just replacing the bumper cover. Obviously, they don't know what they are doing. Barber never offered any type of compensation for the inconvenience so I asked them to fill up my tank. They were kind enough to do it once but not the second time. Instead, we got into a heated discussion and I was rudely insulted by the General Manager who doesn't seem to value his customers more

Great Service 11/2/2005

I have bought my last 3 trucks from Pete Shearer at Barber Ford and have been very happy with the service and transactions. Pete does a great job of getting you the best deal possible and even calls to say "Happy Birthday" to your vehicle. Their service dept. is great, I've never had an issue with any repairs that have been made. I will continue to go to Barber Ford for all my vehicle needs. more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • *New Vehicles*Pre-Owned Vehicles*Financing Available. New Ford Car and Truck Sales Pre-owned department Service and Body Shop Parts Department

Editorial

  • Ford dealers offer competitive rates on Ford, Lincoln and Mercury cars, trucks and vans--for daily, weekly or monthly rentals.

  • 5/31/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Master Card, Visa

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