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R C Willey Home Furnishings - Orem, UT - Reviews page 1 - Judysbook
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R C Willey Home Furnishings

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40 E University Pkwy
Orem, UT 84058
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(801) 227-8800
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R C Willey Home Furnishings - Orem, UT
R C Willey Home Furnishings - Orem, UT
R C Willey Home Furnishings - Orem, UT

Reviews

( 3 )
( 1 )
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( 3 )

Best

Recently had some poor service but since I have been contacted by RC Willey Management. They were very apologetic and provided some options to help keep my business and resolve th...

Worst

Very poor experience! I've been burned too many times by RC Willey. I recently purchased an office desk that included two separate boxes. I hauled the 115 lbs. boxes home on my ow...

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Horrible Service! (Update) RC Willey Reached Out 8/13/2014

I was contacted by RC Willey Management. They were very apologetic and provided some options to help keep my business and resolve the mix up. I appreciate them taking the time and helping to reach a resolution. more

Horrible Service! 8/4/2014

Very poor experience! I've been burned too many times by RC Willey. I recently purchased an office desk that included two separate boxes. I hauled the 115 lbs. boxes home on my own. As I start to build it, I notice that they have given me the exact same boxes of materials. I call and they tell me to bring back the incorrect box and they will have the correct one waiting. Not a big deal, we all make mistakes. I lugged the 115 lbs. box back onto the car so my wife can take it back in the morning. As they pull out the box that says "1 of 2", they replace it with a box that says "1 of 2". My wife said that she questioned why and that they assured her it was the right one. We obviously needed "2 of 2". I get home to build it and sure enough, it's the same box and parts. I call and ask for them to deliver the correct box and parts the next day and they refuse because they are booked for deliveries. They transfer me to corporate and offer delivery the following week. I ask for some type of credit for the hassle and they refuse. $50 in-store credit would have sufficed. The items will be returned and a customer has been lost for life. I wish I could return the dressers, king size bed, full size bed, 2 TVs, sofa, love seat, coffee and end tables, dining table and chairs, xbox and bunk beds that I purchased over the years. I've always had mixed service from them. From the stripped bolts on my bunk bed that they built to the dresser that they broke while moving it in and didn't tell me, which I had to get exchanged. I've been patient enough with them over the years. I encourage anyone to shop else where. more

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Great selection, even better prices! 8/10/2005

We furnished most of our home by shopping at RC Willey! When we first moved into our house, we didn't have much furniture, so we went there, and then we bought so much that we ended up having enough on our rebate gift card to furnish our nursery! They have a great selection with something for everyone. They have dining room tables, bedroom sets, recliners, and couches/love seats. They also have home decor items. On Saturdays, they usually offer free hot dogs or pizza and drinks. Sign up for the VIP club - it's totally worth it because you get free delivery and can earn rebates toward future purchases. The only thing to watch out for is pushy salespeople. Every time we go, no matter when we go (morning, evening, etc.) someone immediately latches on to us and we usually have numerous people follow us throughout the store. more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • For over 70 years R.C. Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about...

Editorial

  • Home furnishings, exercise gear, appliances, electronics and seasonal equipment like outdoor grills and snowblowers for more than 70 years.

  • 8/16/2008 Provided by Citysearch

Additional information

  • Hours:

    Monday - Saturday 10:00am - 9:00pm Closed Sunday
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Westmore

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