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RC Willey Corporate Offices - Salt Lake City, UT - Reviews page 1 - Judysbook

RC Willey Corporate Offices

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2301 S 300 W
Salt Lake City, UT 84115
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(801) 461-3900
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RC Willey Corporate Offices - Salt Lake City, UT
RC Willey Corporate Offices - Salt Lake City, UT

Reviews

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Best

Wow! I recently experienced amazing customer service from multiple employees at RC Willey. Even the customer service representative I just spoke to was extremely helpful in offeri...

Worst

Eight months ago I purchased a LG French Door French Door refrigerator from RC Willey on Town Center Drive, in Las Vegas. I have been a loyal customer of RCW for years and I am s...

Editorial review from Citysearch 3/17/2014

In February, I purchased furniture from RC Willey using a new credit card for the first time. \r About a month later I found that someone has been fraudulently using my card in Calif. So either someone has hacked RC Willey or there is someone dishonest working there giving out card numbers. I have decided after talking to the management that it is no longer safe to use credit cards there. BEWARE. Use your card at RC Willey and you may find out like me that someone will be using it in about a month after you make your purchase there. \r \r \r \r \r \r more

Editorial review from Citysearch 1/17/2013

Do NOT allow RC Willey's install people into your home for range top work. Certified Installs is the worst! A Pioneer Park homeless man could do a better job. more

No Lemon Guarantee--HA! 5/4/2011

Eight months ago I purchased a LG French Door French Door refrigerator from RC Willey on Town Center Drive, in Las Vegas. I have been a loyal customer of RCW for years and I am sorry to say that the purchase of the refrig has proven to be a mistake. To date RCW has failed in their company policies of the NO LEMON GUARANTEE or SATISFACTION GUARANTEE. Three weeks ago the ice maker stopped working. We contacted RCW customer service and an authorized service technician was dispatched. After the 3rd service call the technician said the ice maker could not be fixed and he notified both RCW and LG that it needed to be replaced. We are now into week 4 and the frig cannot be replaced by RCW because the store has not received a return authorization from LG. LG says they cannot issue a return authorization because their Corporate office is not operating to full capacity because of the tornado damage in Alabama where the office is located. Thank goodness the problem was not the freezer or the main section of the frig. I understand ""acts of God"" but you would think that RCW would be eager to think out the box and come up with solution. I even suggestion that RCW take possession of my current refrig, replace it and store it somewhere until the paper work is issued. To date no one knows when that will be. I doubt very seriously that I will be purchasing anything else from RCW in the very near future or if ever. I am so tired of customer service representatives and managers telling me they are sorry for my inconvenience but there is nothing they can do at this time. more

Awesome Service 12/16/2010

Wow! I recently experienced amazing customer service from multiple employees at RC Willey. Even the customer service representative I just spoke to was extremely helpful in offering contact information. My family and I have purchased many items from RC Willey and have always been generally satisfied with the experience. more
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Editorial

  • Home furnishings, exercise gear, appliances, electronics and seasonal equipment like outdoor grills and snowblowers for more than 70 years.

  • 10/5/2008 Provided by Citysearch

Additional information

  • Hours:

    Monday - Friday 8:30am - 5:00pm Closed Sunday
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    South Salt Lake

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