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Quilt Sampler - Springfield, MO - Reviews page 1 - Judysbook

Quilt Sampler

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1802 S Glenstone Ave Ste A (at Corner of Sunshine & Glenstone in the Plaza Shopping Center)
Springfield, MO 65804
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(417) 886-5750
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I had gone in for thread I was in a big hurry, the woman who waited on me was helpful. I wasn't sure how many spools I needed so I asked if i could return the ones I didn't use.. ...

And the fine print... 6/18/2011

I had gone in for thread I was in a big hurry, the woman who waited on me was helpful. I wasn't sure how many spools I needed so I asked if i could return the ones I didn't use.. She said yes, as long as I have the receipt and they are unopened.( I had to travel 30+ miles to their shop so i bought extra) Again at the check out I asked, Are theses are returnable. Same - Yes.. I went in today to return the spools. She did in fact accept their return..however I got a Merchandise credit instead of my cash/cc back even after I stated I asked her again and again and again if I can return these.. Now, asking numerous times if they can be returned why did she not tell me for store credit only..She didn't deny telling me they can be returned, however, she neglected to tell me the fine print>> poor customer service... more
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Owner Message

  • We have machine mastery & technique classes. We have a huge selection of embroidery designs & software. We service all makes & models of sewing machines. Bernina,Pfaff,Tin Lizzie,Handi Quilter,Moda Fabrics. BRANDS: Bernina,Pfaff,Tin Lizzie,Handi Quilter,Moda...

Additional information

  • Hours:

    Mon-Wed 10am-5pm ; Thu 10am-7pm ; Fri 10am-5pm ; Sat 10am-4pm ; Sun 12:30am-4am
  • Neighborhoods:

    Southeast, Southeast Springfield

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