If I could give this place zero stars I absolutely would. Full of mean spirited jerks who clearly get a lot of joy out of being hostile and downright awful to customers, treating them like dirt (yes customers people, we are paying for the privilege here). Literally every single employee was horrible in every single instance and a formal complaint will also be filed. Threatening your clientele just isn't going to work. And truly, we weren't even here under particularly terrible circumstances, in fact we were originally pretty grateful to have had our father escape a car accident basically unscathed. That was until we had to deal with this business and its staff. Pretty nasty when the worst part of a car accident (police, ambulance, hospital and general worry) is the tow company. Do yourself a favor and do anything to avoid this place.