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Quick Muffler - Franklin, TN - Reviews page 1 - Judysbook

Quick Muffler

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121 7Th Street Ave South
Franklin, TN 37064
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(615) 861-8351
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Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN
Quick Muffler - Franklin, TN

Reviews

( 15 )
( 2 )
( 0 )
( 0 )
( 4 )

Best

Engine malfunction light was on in my car. This happened last yr too when I went to emissions place...it almost did not pass, but it did, when the light went out only for 2 days....

Worst

First don't believe all these reviews,they are left by friends not customers...these guys own the other muffler shop in Franklin and they play it like its different place...i foun...


Editorial review from Citysearch 11/8/2013

Thanks Guys! I really appreciate the great converter and exhaust job you just did on my '03 Infiniti.You did it right and you did it fast getting me up and running in no time. I see why you call it Quick Muffler! You even replaced the tips with some that looked even better than the originals. And not only all that you saved me big bucks from what I was quoted elsewhere including the dealer which was more than double! Thanks again for a super experience in both quality work at a price I could handle and your courteous service. I really liked how clear Tim and Max were answering my questions. I highly recommend this shop to everyone I know. See you first from now on when my car needs anything! more

owner 11/7/2013

In response to (david b) about Quick muffler , we have never tried to hide the fact that we own both shops. Last year the building at CCC became available and we took it because we needed the extra space. If we had tried to hide it we would not have our guys working at both shops. OF COURSE THE PRICES ARE THE SAME, WE ARE THE SAME PEOPLE! If you thought this, then that was an assumption on your part. I think most people in town know we own both shops. If Don gave you a buisness card it's because we have buisness cards and that's what they are suppose to do for our customers. It's to bad that people can't talk face to face instead of anonymous reviews that call people names. AND by the way, the reviews ARE written by our friends and our friends are our customers and we highly appreciate their support and reviews. more

Editorial review from Citysearch 11/5/2013

In response to (david b) about Quick muffler , we have never tried to hide the fact that we own both shops. Last year the building at CCC became available and we took it because we needed the extra space. If we had tried to hide it we would not have our guys working at both shops. OF COURSE THE PRICES ARE THE SAME, WE ARE THE SAME PEOPLE! If you thought this, then that was an assumption on your part. I think most people in town know we own both shops. If Don gave you a buisness card it's because we have buisness cards and that's what they are suppose to do for our customers. It's to bad that people can't talk face to face instead of anonymous reviews that call people names. AND by the way, the reviews ARE written by our friends and our friends are our customers and we highly appreciate their support and reviews. more

big rip off,liars 9/21/2013

First don't believe all these reviews,they are left by friends not customers...these guys own the other muffler shop in Franklin and they play it like its different place...i found out by mistake when i went to get estimates for my car and saw that the same workers are rotating between shops (the guy from Catalytic Converter ,Don Ridley i think even gave me a business card like he's the owner ..when hes just an employee....next day i saw him working at Quick Muffler).....i am telling you all this to see how they conducting business and over charging by eliminating competition....they do not have any prices ,they just look at you and telling you a price they think they can rip from you....\r I was trying to support the local business but after they wanted to charge me $250 for 1 hour of labor (i had my own parts) i just went on nolensville pike i had same work done for $100\r So please shop around a lil bit and do not support these crooks and liars because they will overcharge you for som more

Editorial review from Citysearch 9/20/2013

First don't believe all these reviews,they are left by friends not customers...these guys own the other muffler shop in Franklin and they play it like its different place...i found out by mistake when i went to get estimates for my car and saw that the same workers are rotating between shops (the guy from Catalytic Converter ,Don Ridley i think even gave me a business card like he's the owner ..when hes just an employee....next day i saw him working at Quick Muffler).....i am telling you all this to see how they conducting business and over charging by eliminating competition....they do not have any prices ,they just look at you and telling you a price they think they can rip from you....\r I was trying to support the local business but after they wanted to charge me $250 for 1 hour of labor (i had my own parts) i just went on nolensville pike i had same work done for $100\r So please shop around a lil bit and do not support these crooks and liars because they will overcharge you for something very basic and simple because what they doing is just welding some pipe sooo off course you'll be ok with the job done ,but the question is: FOR WHAT PRICE? more

Editorial review from Citysearch 5/8/2013

Very disappointed with this shop. I asked for a 6 inch piece of exhaust pipe to be cut out and have some new pipe welded in. They said that would be fine and I waited for about 30 minutes while they finished another job. When they got my car on the lift they told me that they would not do the work with out replacing the Cat. The cat works perfectly fine and the car passes emissions. When I told him I didn't need a new cat they told me the simple patch job that I was requesting wouldn't make them enough money and that replacing the cat would make it worth their time. I've used these guys in the past for some simple work and they were happy to do it. I just don't understand why they would want to sell me an expensive cat that I do not need. Needless to say...I won't be back....simple job or extensive. more

Great Customer Service, Honest 2/8/2012

Engine malfunction light was on in my car. This happened last yr too when I went to emissions place...it almost did not pass, but it did, when the light went out only for 2 days. This yr. took my car to Quick Muffler. They diagnosed the problem in 10 min. (even had it at dealership last yr!) and told me where to get it fixed. You rarely see this honesty and professionalism (and very quickly, I might add). I have found my new "go to" guys for car problems...THANK YOU, CALVIN and TIM! Pros: null Cons: null more

Excellent Custmer Service 1/5/2012

Back in October when time to renew my tags, my check engine light was on, and I failed Marta. As a single Mom, I panicked, started calling around, and stopped in 2 shops downtown, both FAD and Quick Muffler. I first went to FAD, and was told the converters on my SUV were bad about going out, they were nice, but I received great service at Quick Muffler, they electronically diagnosed my code for free, which was the O2 sensors, put my car on the rack, said my converters did not need repair, and welded a loose hanger. I got an estimate, they encouraged I research competition prices, and guaranteed if I found a better price they would beat it. I didn't. Very impressed. Pros: null Cons: null more

Won't Go Back. Customer Satisfaction is SEcondary 12/1/2011

Brought my car in for repairs. Car was repaired however noticed a few days later that it was sitting too low and the under carriage of the car was hitting when even slight imperfections in roadway. Brought it back to Quick Muffler and they "OOPS" didn't set it up high enough and forgot a few screws??? Manifold got cracked due to their "OOPS" and they have refused to replace/fix it. It was due to their error when it was in for original repair and they should fix what their error caused. Guess I go back to a chain...At least with Firestone they stand behind their work and if they mess up, they fix it no cost to customer....SATISFACTION GUARANTEED.....not at Quick Muffler Pros: null Cons: null more

Awesome service 11/16/2011

Exceeded all my expectations. It is so good to find an honest business these days. They really were quick and saved me money. Pros: null Cons: null more

not a clean place 1/6/2011

Prices are high here i have a few exhaust leaks my hangers break frequently. The place is very dirty the bathrooms are disgusting. I would not recomend this business to anyone looking for a place to wait while your car is being worked on. I saw a male going in and out of the lady's room while i was there also. Not a place i will be revisiting. on top of that i was told my convertors wouldn't be warrentied unless i bought new 02's with them. more

FANTASTIC Service!!! 12/7/2010

I know NOTHING about cars. But I do know when mine starts shaking, that it just might be time for a tune up. more

Delivered at a very competitive price 11/29/2010

I called them after my 'go to' repair shop gave me a quote on brakes. The quote was silly compared with several others. These guys came in far less and did great work...they did what they promised. While I was waiting around the shop, I talked with several folks who have been using them for a long time. They come back, so something is working for them. more

Completely Satisfied!!!! highly recomended 9/27/2010

I would like to say that I was completely satisfied, and I was blown away by their amazing customer service. I went there for a converter repair on my neon and they were only charging $250.00 when the dealership was charging around $700.00. I was in a real crisis and needed to get through emissions soon or I wasn't going to be able to drive to work and back. They are my LIFESAVER!!! I wish there was something higher than 5 stars. They listened to my problem, worked with my schedule, and found a perfect medium that worked for everyone. I would recomend them to anyone who wants fast repairs, and that is on a time limit. Thank you so much quick muffler!!! more

Great Place 9/27/2010

I had my exhaust system replaced at Quick muffler about a year ago and last week I ran off the road in my car and it started making this bad sound coming from under the bottom of my car so I took it back to Quick muffler and they were so nice. They fixxed my car and didn't even charge me anything. This is a great place to come Thank you. more

great service 9/17/2010

Quick Muffler is the place to go for your exhaust needs. They took care of my problems in no time flat and are very courteous. I was told from another place that I needed a converter and it wasn't, it was just a heat shield rattling. Thanks guys for being honest. more

What a rip off store 4/10/2010

This place was going to charge me for a muffler system that did not need anything but the muffler. They said the whole system needed to be replaced. They wanted to charge me almost $400.00 for the system. It only needed a $69.00 muffler. The other part of the system was replaced approx 5 yrs ago. I had two estimates from two other stores that were gong to charge less than $70.00. I told this to the service person about the other prices and they would not meet the price like their sign states. They lied, and they tried to put an entire system on that was not needed. I went to the other muffler store just a couple of blocks away and they put the muffler on and only charged $72.00. I do not trust this place at all. I do not see how these folks stay in business. I guess it's all these rich folks that live in Franklin and don't mind getting ripped off that go there for their muffler repairs. This store sucks big time. I suggest going to the other automotive muffler store that is REAL close to these con artist. Pros: None, they lie! Cons: Rip off store! more

Best muffler shop in town! 10/22/2009

I picked up a brand new catback exhaust system for my Xterra, I got it really cheap from a friend. My old exhaust was really rusted in there though. Max got it out no problem and fully welded the new system in, and he did a VERY good job, only took him 30 minutes. I even got $15 off for mentioning their website! I highly recommend this shop. Pros: Great service, convenient location, very good exhaust work Cons: none more

Excellent! 9/3/2009

At 9am I stopped by the GM dealership to inquire about muffler repair. "5 or 6 hundred bucks", said the sales person so I went home. At 9:30 I got on line, found "Quick Muffler" and read the glowing reviews and called the store. Max answered and told me he could do the job right now for $89 or $129 depending on which muffler I wanted. 10 minutes later I printed the $15 off coupon and drove over to the shop. By 10:20 I was on my way home. FAST friendly service, good price and a free coffee mug. This place is great! Pros: Friendly 15 minute service more
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Owner Message

  • Catalytic Converters Sold & Installed. Catalytic Converters; Custom Exhaust Work; Automobile Diagnostics; A/C Work; Brakes; Emission Repair

Editorial

  • Quick Muffler offers free converter diagnostic testing, brake and exhaust repairs.

  • 11/12/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-4:30pm Sat 8am-12pm
  • Payments:

    American Express, Discover, Master Card, Visa

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