We got our taxes done here because we were getting fed up with the bigger tax preperation companies. The office is really small and cluttered but the lady who did our taxes was great. She asked all the right questions to help us get the all the money back we should get. And what she didn't know she asked another employee. We got our taxes back in about 3 weeks instead of 2 and the price for the tax preperation was kinda high. But all in all was still better than national tax companies. They were alot more friendly and personal.